Last updated: September 2025
At International Centre for Family Advancement African Souvenirs Shop, we want you to love your purchase. If you are not fully satisfied, you may request a return or exchange under the following conditions:
Returns must be requested within 14 days of delivery. Items must be unused, unworn, in original packaging with tags intact.
Non-returnable items: custom-made products, sale items, earrings/personal accessories.
Once inspected, approved refunds will be issued to the original payment method within 7–10 business days. Shipping fees are non-refundable.
Allowed for size/color if available. Customer pays return shipping unless item is defective or incorrect.
Contact us within 48 hours with photos. We will replace or refund at no cost.
As many items are handcrafted, small variations in color, size, or design may occur.
Orders are confirmed after full payment. Prices may change without notice. We may refuse/cancel suspicious or incorrect orders.
Orders ship from Lagos, Nigeria or Munich, Germany depending on availability and customer location. Delivery times are estimates only.
International customers are responsible for customs fees, duties, or import taxes.
Governed by our Refund Policy above.
We are not liable for courier delays, customs issues, or events beyond our control.
We may update Terms & Conditions; continued use of the website means acceptance.
If you have any questions about these Terms & Conditions, please contact us:
Email: info@icfaworldwide.net
Phone: +234 905 346 2049 (WhatsApp), +234 913 544 0017
Address: 1, Coastal Road Eleko Ibeju Lekki Nigeria